Data protection

The protection of personal data is important to us. With this privacy policy, we would like to inform you below about the collection, use and use of personal data.
Personal data means all information that identifies or identifies you as a natural person, such as a person. Name, first name, address, e-mail address. The processing of personal data takes place in accordance with the legal provisions for the protection of personal data and data security; For this we have taken technical and organizational measures.

1. Contact details of the person responsible, the data protection officer and the supervisory authority

Responsible body for data processing is the:

Vallée Verte Handelsgesellschaft für Naturprodukte mbH
Freiburger Str. 2a
77694 Kehl

Tel: 07851 99 45 69 -0

Our company data protection officer can be reached at:

Vallée Verte Handelsgesellschaft für Naturprodukte mbH
Freiburger Str. 2a
77694 Kehl


Our head office is in Baden-Württemberg,
The responsible supervisory authority for Baden-Württemberg can be reached as follows:

Home address: Königstrasse 10 a, 70173 Stuttgart
Postal address: Postfach 10 29 32, 70025 Stuttgart
Tel: 0711/ 61 55 41 - 0
Fax: 0711/61 55 41 -15

For a list of non-public sector regulators, see:

2. Data processing when visiting this website

When accessing this website cookies are automatically collected and stored. This information is automatically transmitted by your browser and stored in so-called server log files. The server log files essentially contain the following data.

  • Browser type and version
  • used operating system
  • Referer URL (the previously visited page)
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data can not be assigned to specific persons. The data is technically required to provide functionality, stability and security on our website (Art. 6 Abs. 1 lit. f DS-GVO).

Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.
We do not use your information to draw conclusions about you. The recipient of the data is only the responsible body and possibly the processor.

3. Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this privacy policy.

Purposes are:

  • Communication about our products and services,
  • Processing and management of inquiries / orders / business relations (for example for order / order processing, delivery, payment processing, accounting),
  • Conducting customer surveys, marketing campaigns
  • Compliance with legal obligations (for example, commercial retention periods)
  • Securing and defense against legal claims

Data categories are:

  • Contact details such as: first and last name; Department / Function; business address, telephone number, fax number, e-mail address
  • Data required for payment processing

To achieve the above purposes and to conduct the business relationship, the processing of personal data is required.

Processing or transmission of your personal data to third parties for purposes other than those mentioned does not take place. We process your personal data only if at least one of the following conditions is met:

  • You have given your express consent (Art. 6 Abs. 1 lit. a DS-GVO),
  • the processing is necessary for the execution of a contract or for the implementation of pre-contractual measures(Art. 6 Abs. 1 lit. b DS-GVO),
  • the processing is necessary to fulfill a legal obligation (Art. 6 Abs. 1 lit. c DS-GVO)
  • There is a legitimate interest in the processing of personal data (Art. 6 Abs. 1 lit. f DS-GVO)

The transmission of the data to third parties only takes place if this is necessary to fulfill the above mentioned purposes.

4. Contact form

If you contact us via the contact form on this website or by e-mail, your specified contact information, as well as information from the text entered for the purpose of processing the request with us (Art. 6 Abs. 1 lit. f DS-GVO). The transfer to third parties does not take place. When the processing of your request is completed, the data will be deleted.

If the request serves to initiate or conclude a contract, Art. 6 para. 1 lit. b (DS-GVO) as the legal basis.

5. Cookies

This website uses so-called cookies. These are text files that are stored on your computer from the server. They contain information about the browser, the IP address, the operating system and the Internet connection. We do not disclose this information to third parties or link it to personal data without your consent.

Cookies fulfill two main tasks. They help us to help you navigate through our offer and enable the correct presentation of the website. They are not used to inject viruses or launch programs.

Users have the opportunity to access our offer without cookies. For this purpose, the corresponding settings must be changed in the browser. Please inform yourself about the help function of your browser, how cookies are deactivated. However, please be aware that this may interfere with some features of this site and reduce your enjoyment of use. The (US) and (Europe) sites allow you to manage online ad cookies.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (such as login) are processed on the basis of Art. 6 para. f DSGVO saved. The website operator has a legitimate interest in the storage of cookies for the technically correct and optimized provision of its services. If other cookies (such as cookies for analyzing your browsing behavior) are stored, they will be treated separately in this privacy policy.

6. Use of Matomo

This website uses Matomo, an open source software that collects and stores data. This information is for marketing and optimization purposes. Matomo creates from the data usage profiles with a pseudonym. For this purpose, the software stores on your computer cookies (text files), which you can use to analyze the use of the website. Your IP address will be anonymized immediately after processing and before storage. The data are stored on the servers of the provider in Germany.

If you do not want Matomo to save cookies, you have the option to disable the installation of cookies through the settings of your browser (for more information, see the help function of the browser). In this case, you may not be able to use all features of the offer.

The storage of Matomo Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.


7. Use of Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google's data processing, please refer to the Google Privacy Notice. There you can also change your personal privacy settings in the privacy center.

For detailed instructions on how to manage your own data related to Google products, click here.

The use of Google Maps is for the sake of an appealing presentation of our online offers and an easy findability of the places we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

8. Embedded YouTube-Videos

On some of our websites, we embed Youtube videos. The operator of the plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to Youtube's servers. Youtube will be informed, which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.

If a Youtube video is started, the provider uses cookies that collect information about user behavior.

Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect any such cookies even when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.

For more information on data protection at "Youtube", see the provider's privacy policy at:

The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

9. Your victims rights

You have the right to free information about your stored personal data, as well as the right to correct, block or delete the data.

Their individual rights are the right to:

  • Information about your stored personal data (Art. 15 DS-GVO),
  • Correction of incorrect personal data (Art. 16 DS-GVO),
  • Deletion of your personal data stored by us / right to be forgotten (Art. 17 GDPR),
  • Restriction of data processing, insofar as we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
  • Data portability, provided you have consented to the data processing or have concluded a contract with us (Article 20 of the GDPR),
  • Objection to the processing of your data with us (Article 21 of the GDPR)
  • and the right to complain to a supervisory authority (Article 77 GDPR)

If you have given us consent to the processing of your personal data, you can withdraw them at any time with effect for the future.

If we process your personal data on the basis of a balance of interests and there are reasons why you object to it, you have the right to object to the processing with effect for the future at any time.

10. SSL Encryption

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

11. Safety Notice - Integration of Services and Third Party Content

Our offer sometimes includes content, services and services of other providers. These are, for example, maps provided by Google Maps, videos from YouTube as well as graphics and images from other websites. In order for this data to be accessed and displayed in the user's browser, the transmission of the IP address is absolutely necessary. The providers (referred to as "third-party providers") thus perceive the IP address of the respective user.

Although we endeavor to use only third-party vendors who only need the IP address to deliver content, we have no control over whether the IP address may be stored. This process is used in the case, inter alia, statistical purposes. If we are aware that the IP address will be stored, we will inform our users.

12. Change of our privacy policy

In order to ensure that our privacy policy always complies with current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the privacy policy has to be adapted due to new or revised services, for example new services. The new privacy policy will then take effect on your next visit to our offer.

13. Questions to the data protection officer

If you have questions about privacy, you can reach the responsible person under the contact information under point 1 and in our imprint.